Privacy Policy
Privacy Policy for ViewFlux.net
At ViewFlux.net, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, request a trial, or use our IPTV services. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following types of personal information: Full name, email address, phone number (optional), IP address, device information, and usage data when you interact with our website or services. If you submit a contact form or request a trial, we collect the details you provide in those fields. We may also collect cookies and similar tracking data to improve your experience on our site (see Cookies section below).
How We Use Your Information
We use your personal information to: Process your inquiries or trial requests. Provide, maintain, and improve our IPTV services. Communicate with you, including responding to your questions and sending service-related updates. Monitor and analyse usage trends to enhance our website and offerings. Comply with legal obligations and protect against fraudulent activity.
Legal Basis for Processing
We process your data based on the following lawful grounds: Your consent (e.g., when you submit a form or agree to cookies). Performance of a contract (e.g., to provide you with a trial or service). Legitimate interests (e.g., improving our services or preventing fraud). Compliance with legal obligations under UK law.
How We Share Your Information
We do not sell or rent your personal data to third parties. We may share your information with: Service providers who assist us in operating our website and delivering IPTV services (e.g., hosting or payment processors), who are bound by strict confidentiality agreements. Law enforcement or regulatory authorities if required by law. In the event of a business transfer (e.g., merger or acquisition), your data may be transferred to the new entity.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example, inquiry or trial request data may be kept for up to 12 months unless you become a customer, in which case we retain it for the duration of your subscription plus a reasonable period thereafter.
Your Rights
Under UK data protection law, you have the right to: Request access to your personal data. Ask for corrections to inaccurate or incomplete data. Request deletion of your data (subject to legal exceptions). Object to or restrict the processing of your data. Request data portability. Withdraw consent at any time where processing is based on consent. To exercise these rights, contact us at [insert contact email]. You may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe we have not handled your data appropriately.
Security of Your Data
We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. This includes encryption, secure servers, and restricted access to your information. However, no online system is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings or our website’s cookie consent tool. Essential cookies are required for the site to function, while optional cookies (e.g., analytics) can be disabled.
International Data Transfers
As a UK-based service, most of our data processing occurs within the UK. If we transfer your data outside the UK (e.g., to international service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to comply with UK GDPR.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [insert contact email]. We aim to respond to all inquiries within 30 days.